DISPATCH & DELIVERY TIMES OVER THE FESTIVE PERIOD


Up to Thursday 23rd December
Business as usual.

Friday 24th December (Xmas Eve)
Orders placed & paid for by 9am will be dispatched the same day.

Saturday 25th to Tuesday 28th December
Offices closed for Christmas weekend & bank holidays. Orders placed & paid for on these dates will be dispatched on Wednesday 29th.

Wednesday 29th and Thursday 30th December
Business as usual.

Friday 31st December to Monday 3rd January
Offices closed for New Year’s weekend & bank holiday. Orders placed & paid for on these dates will be dispatched on Tuesday 4th January.

Tuesday 4th January onward
Business as usual.

ROYAL MAIL


Once we receive payment confirmation for your order, we will endeavour to dispatch all items the same working day if ordered before 2.30pm (working days are Mon-Fri excluding bank holidays).

Orders placed outside of these times will be processed and dispatched the next working day.

Standard delivery is by Royal Mail 2nd Class, which is generally delivered within 2 days but can take up to 5 working days*

Upgraded delivery is by Royal Mail 1st Class, which is generally delivered the next day but can take up to 3 working days*

For your peace of mind, we may dispatch higher value orders with a service that requires a signature on delivery, or we may split an order into multiple parcels.

 

Due to the Covid situation, on some occasions Royal Mail may take a few days longer than usual to deliver your order.

SAME DAY DELIVERY


Orders placed by 2pm Mon-Fri (excluding bank holidays) will be delivered the same working day. Orders placed after 2pm or at the weekend will be delivered the next working day.

Deliveries are generally made between 4pm and 6.30pm so please bear this in mind, especially if ordering to a business address.

Please ensure that you have provided us with your phone number when choosing this option as we may need to call you when delivering your order.

Eligible Postcode Areas For Same Day Delivery:

BL1, BL2, BL3, BL4, BL5, BL6, BL7, BL8, BL9 0, BL0 9, BB1 2, BB2 3, BB2 4, BB3, M26 1, M26 3, M26 4, PR6 8, PR6 9, WN2 1

CLICK & COLLECT


Click & collect orders placed by 2pm will be processed the same working day and available for collection Mon-Fri 10am-4.30pm (excluding bank holidays). Orders placed after 2pm or at the weekend will be processed the next working day.

Please wait until you have received an email from us to let you know that your order is ready. We will need to see this email when you collect (either a hard copy or on your mobile device).